Categories
Support

Clear your browser cache

When you experience an issue that is isolated to your computer or browser, you may need to clear your browser cache. For example, if you recently updated the text or images on your homepage, and your colleague can see the change on their computer but you cannot, clearing your cache is a good first troubleshooting […]

Categories
Support

New support requests

If your project is still in progress, you can use Basecamp for all support requests. Once Basecamp closes, you can Open a Ticket for all future support requests. There are a number of options available for on-going support: Once off, charged at the hourly rate (rounded to 15 mins) Maintenance package of pre-paid hours (rounded […]

Categories
Support

Getting started

The Dashboard page will be the first page you see after you login. It can also be found at the top of the sidebar menu. Any step-by-step directions within this guide, related to the CMS area, will always begin from the Dashboard page. This allows you to follow each step clearly and easily. When referring […]